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Customer Service

Yummi® Candles is an exclusive brand of premium unscented and scented candles at affordable prices. Our mission as a candle manufacturer, is to make available to the general public, the world's finest candles.

At Yummi® we have a core belief that not only is it important to have a high quality product, moreover there needs to be a team of quality customer service representatives there to answer your questions if the need does arise.

Our highly trained representatives are available to take your call @ 1-(888)-986-6448. The call center hours of operation are from 8:30am to 4:00pm EST. If you happen to call and reach us after hours please leave us a detailed voice-mail of how we can contact you and your message will be returned the next business day (excluding holidays).

In addition to, if you feel more comfortable communicating by email, please send all inquiries to support@neo-image.com. Your email will be returned by one of our professional reps on the next business day (excluding holidays).

Perhaps you have an immediate question? Well, we may already have the answer for you . Try checking our FAQ's section of our web-store for quick answers.

For all inquiries about shipping please click here.

At the bottom of every page on the Yummi® Candle web store you will find the method of payments that we accept and you will also be able to click on partners badge found in our trust center and are updated daily.

Lastly and more importantly, keep in mind that you can complete your purchase today with confidence. At YummiCandles.com we have one of the best return policies that covers you with a 100% guarantee, hassle free! ☺

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