Frequently Asked Questions

How to order

• How can I add items to an order already placed?
• How do I cancel an order?
• How do I contact you by phone or email?
• What are your hours of operation?

Returns and Exchanges

• How do I return an item?
• Under what conditions may I return my order?
• What if an item is damaged in shipment?

Security

• How do I know that my transaction is secure?
• Is Your Site Secure?

Shipping:

• Can I change the shipping address after the order is placed?
• Do you deliver to PO Box or Military addresses?