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FREE SHIPPING OVER $149 - CLICK HERE

Free ground shipping on all orders over $149

No Promotion Code Required

*Excludes the Set of 72 Votives in Clear and Wholesale Tealights*
*Free Ground shipping is only available to New York, New Jersey, Michigan, Pennsylvania and Illinois*

SUMMER SALE - UP TO 30% OFF

STAY CONNECTED & GET 10% OFF

Get 10 % When You Sign Up For Yummi Emails

Enter Email At Bottom of Page Then Check Your Inbox For The Coupon
*Does Not Apply To The Set of 72 Votive Candles + Holders In Clear*
candle

Return Policy

Our Commitment to Customer Satisfaction

Yummi® Candles has been manufacturing candles for 37 years and we take pride in having the best quality candles and service. Therefore our unwavering commitment to our customers includes NO time limit and NO restocking fees of any kind on returns or exchanges.

How to make a return / exchange

Returns must be authorized by a Customer Service representative. Customer must provide a return tracking number, Order Number and items to be returned in order to receive a refund.

1. All items should be in brand new condition and shipped in the original product packaging.

2. Contact our Customer Service department. They will confirm your claim for a return or exchange. Please provide your ORDER NUMBER and reason for return.

3. Put your ORDER NUMBER on the box and securley pack items with the same care we have in order to prevent breakage.

4. Allow up to one week upon return of goods for funds to be credited to your original method of payment (minus any original shipping costs) or an exchange made.

All carrier costs including original shipping charges and shipping charges incurred for any returns or exchanges are not refundable.

US CUSTOMERS We ask that you do not send any returns to our Canadian address or you will be responsible for paying any additional duties & fees imposed by Customs. If for some reason you are not 100% satisfied with your purchase and you’d like to return or exchange your order, please choose the carrier of your choice, however, we do suggest you choose a carrier that will allow you to track your package(s)

Contact Information

Customer Service Hours

Monday — Friday from 8:30 am — 4:00 pm EST.

If you happen to call and reach us after hours please leave us a detailed voice-mail of how we can contact you and your message will be returned the next business day

E-mail

Phone Number

1-(888)-986-6448

Toll-Free

1-800-375-8023 ext 29

Mailing Address - Canada

Yummicandles.com
1331 Blundell Road
Mississauga, Ontario
L4Y 1M6

Mailing Address - USA

Yummicandles.com
555 Riverwalk Parkway
Tonawanda, NY
14150

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