Shipping Information
**** Delivery Delays ****
First and foremost, we sincerely apologize for any delays in deliveries and will do our best to provide more transparency on the external forces causing the delay.
Although we try our absolute best to get your order to you as fast as possible, we have limited control over the logistics associated with the global supply chain that is currently causing delays in the delivery of materials. We work with raw material producers and manufacturers worldwide to source and import the necessary materials to build your order. Herein is where the delay occurs.
In summary, as our economies continue to restart after the covid-19 shutdowns, a shortage of shipping containers has emerged. The result is an extensive backlog and congested state of global shipping routes that are entirely out of our control. Consequently, we have no choice but to hold customer orders until vital shipment of raw material arrives at our facility.
For a more detailed explanation, please click here https://www.forbes.com/sites/garthfriesen/2021/09/03/no-end-in-sight-for-the-covid-led-global-supply-chain-disruption/?sh=47295ee33491
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Shipping Prices Explained
Yummi® Candles are made to be of the highest quality standards. For that reason Yummi®Candles are typically heavier than the competitor’s no name brands. In pursuit of keeping our prices as low as possible we do not build in profit for the cost of shipping. The shipping price has nothing to do with how much the product costs. Shipping prices are based on the weight of the product you are ordering and the location it is traveling to. Only with your continued support, and confidence in our brand can we continue to grow. Eventually adding distribution facilities near your location that will help us to bring shipping cost down and pass the savings on to you.
Shipping to Alaska, Hawaii, Military Addresses, or P.O. Boxes
For ground deliveries to PO Boxes or Military addresses, Hawaii and Alaska please call customer service for a quote.
Customer Service Telephone
1-(888)-986-6448
Hours
Monday — Friday 8 am — 4pm EST
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Return Inquiries
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Production Time
Our candles are made to order. Therefore, depending on the color, style and finish you choose it may take up to 4 days in production.
Shipping Methods
Standard / Ground
4-12 business days estimated delivery time Does not include 1-4 days order process and handling time Excluding weekends, holidays or weather delays.
3 Business Days
3 business days estimated delivery time Does not include 1 business day order process and handling time when ordered after 11am EST Excluding weekends, holidays or weather delays.
HAWAII & ALASKA - EXPEDITED (5 days)
2 Business Days
2 business days estimated delivery time Does not include 1 business day order process and handling time when ordered after 11am EST Excluding weekends, holidays or weather delays.
HAWAII & ALASKA - EXPEDITED (5 days)
Next Business Day
Next business day when ordered before 11am EST Does not include 1 business day order process and handling time when ordered after 11am EST Excluding weekends, holidays and weather delays.